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Mysterious Treo 650 Bug

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Here's a big heads up for all you Treonauts. There seems to be a documented bug in the Cingular database concerning some wacky SIM cards. MY phone (as well as another buddy's Treo) seems to have a problem when answering incoming calls. On several occasions, my Treo 650 has frozen when picking up an incoming call. There has been no way to un-freeze the phone other than to do a soft-reset. In some cases, it will reboot the Treo automatically. I haven't had this problem but 2-3 times, but my buddy hasn't been so lucky. His phone was rendered practically unusable as a result of this glitch. The problem seems to lie within a certain batch of SIM cards. The SIM cards in question have a series of numbers on the smart-chip side that end in the letter "G". If you have one of these SIM cards and are experiencing these problems, call Cingular Tech Support or stop by your local Cingular Super Store. They will swap out the SIM for the newer "Super SIM" which appears to cure the problem. Gotta love bleeding edge baby....

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This page contains a single entry by Frank Bisono published on February 24, 2005 12:09 AM.

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